Financial assistance

Payment policy

Ayesh Children’s Heart Hospital will bill your health insurance company for your child’s hospital stay. See our list of health plans accepted by Ayesh Children’s Hospital. You will receive a statement for any portion that is your responsibility.

If your child is not covered by insurance, you will need to pay the bill or make payment arrangements. You can pay by cash or check, or with Visa, Discover, American Express or MasterCard credit cards. Learn more about paying your bill.

You can download copies of our collections policy in English or Spanish

Financial assistance policy (FAP)

As part of our commitment to our patients and their families, we ensure that all families are notified of our financial assistance policy and the availability of government or hospital-sponsored programs if financial assistance is needed.

Ayesh Children’s Heart Hospital has a team of specially trained financial counselors, available Monday through Friday, to help families understand the financial assistance policies and the requirements for assistance, and to help them apply and qualify for coverage programs and/or hospital assistance.

The team includes members who are fluent in English and Spanish, with additional multi-lingual specialists provided through the hospital’s extensive translation services.

Eligibility is generally based on gross income in relation to the Federal Poverty Level established by the U.S. Department of Health and Human Services, taking into account the availability of any assistance from government health care programs.

A sliding scale is used to determine the percentage discount available, with discounts ranging from 56.5% to 100%.

In certain cases, even those who qualify for a 100% discount may be required to pay a deductible according to Ayesh Children’s Heart Hospital’s Financial Assistance Policy.

However, in no event will a patient/family who is eligible for financial assistance be charged more than the amounts generally billed by Ayesh Children’s Heart Hospital for emergency or other medically necessary care.

No patient will be denied financial assistance because of gender, race, creed, color, national identity/ethnic origin, religion, age, sexual orientation or disability.

Ayesh Children’s Heart Hospital will provide, without discrimination, care for emergency medical conditions to individuals regardless of whether they are eligible for financial assistance.

Por lo general, la elegibilidad se basa en los ingresos brutos en relación con el nivel federal de pobreza establecido por el Departamento de Salud y Asuntos Humanos de los Estados Unidos, teniendo en cuenta la posible disponibilidad de ayudas económicas de los programas gubernamentales de atención médica.

Se emplea una escala móvil para determinar el porcentaje de descuento disponible, que va desde el 56.5% hasta el 100%.

En determinados casos, incluso si el paciente califica para obtener un descuento del 100%, es posible que deba pagar un deducible según la Política de Asistencia Financiera del TCH.

Sin embargo, en ningún caso ningún paciente o familiar elegible para recibir asistencia financiera tendrá que pagar más que los montos generalmente facturados por el TCH para la atención de emergencia u otro tipo de atención médicamente necesaria.

No se podrá negar la asistencia financiera a ningún paciente por motivo de sexo, raza, credo, color, identidad nacional/origen étnico, religión, edad, orientación sexual o discapacidad.

El TCH brindará, sin discriminación, atención para las afecciones médicas que requieran cuidados de emergencia, independientemente de si el paciente reúne o no los requisitos para optar a la asistencia financiera.